fb77 bangladesh Privacy Policy
Your personal information is very important to us. This policy explains in detail — what information is collected, how it is used, and how your privacy is kept secure.
fb77 bangladesh ("we", "our", or "the platform") is committed to protecting your privacy. This Privacy Policy ("Policy") explains what information we collect, how we process it, and how we keep it secure when you use the fb77 bangladesh website, mobile application, or any related services.
This policy is an integral part of our Terms and Conditions. By using the platform, you are considered to have given your consent to the terms of this policy. If you do not agree with any term, please refrain from using our services.
This policy applies to all registered and unregistered users. Users must be at least 21 years old to open an account and use the services of fb77 bangladesh.
We collect various types of information to improve your experience on the fb77 bangladesh platform and to operate our services smoothly. Information is collected according to the categories listed below.
2.1 Registration and Identity Information
Information you provide when creating an account:
- Full name and date of birth
- Mobile number and email address
- Username and password (stored in encrypted form)
- National ID or passport details (for identity verification)
2.2 Financial Transaction Information
We keep records of transactions during deposits and withdrawals. This includes payment method (bKash, Nagad, Rocket, Upay, or bank transfer), transaction date, time, and amount. We do not store full bank account numbers or card numbers.
2.3 Usage Information
When you use the platform, the following is collected automatically:
- IP address and device type
- Browser and operating system information
- Login and logout times
- Game play history and betting activity
- Navigation patterns on the platform
2.4 Communication Information
When you contact our support team via live chat, email, or any other channel, we keep a record of that conversation — for the purpose of improving service quality and resolving disputes.
fb77 bangladesh uses collected information for the following purposes:
- Creating, verifying, and managing accounts
- Processing deposits and withdrawals
- Providing bonuses and promotional offers properly
- Preventing fraud, money laundering, and other illegal activities
- Ensuring the security and integrity of the platform
- Improving customer service and resolving your issues
- Monitoring your play patterns as part of responsible gaming measures
- Meeting applicable legal obligations
- Conducting research to improve services and add new features
Your information will never be sold to third parties or shared with advertisers in a way that compromises your privacy.
Cookies and similar tracking technologies are used on the fb77 bangladesh website and app. Cookies are small text files stored on your device that help improve the functionality of the platform.
4.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and for core functionality.
- Functional Cookies: To remember your preferred language and settings.
- Analytics Cookies: To understand how the platform is being used.
- Security Cookies: To prevent fraud and unauthorized access.
4.2 Cookie Controls
You can control whether to accept or reject cookies from your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.
fb77 bangladesh does not sell your personal information to any third party. Information is shared only in the specific circumstances listed below and to meet legal obligations.
We may share your information in the following cases:
5.1 Service Providers
Trusted third parties providing payment processing (such as bKash, Nagad, Rocket, etc.), identity verification, cybersecurity, and infrastructure services may receive information to the extent necessary. These providers are bound to us under strict confidentiality agreements.
5.2 Legal Obligations
Information may be disclosed in response to a court order, government directive, or a lawful request from a law enforcement authority.
5.3 Corporate Changes
In the event of a business merger or acquisition, your information may be transferred, but the new party will be required to ensure equivalent protections under this policy.
fb77 bangladesh retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations.
- For active accounts, information is retained for as long as the account remains active.
- Even after an account is closed or deleted, financial transaction and identity records may be retained for a defined period as required by law.
- Communication records are generally retained for a set period from the date of the last contact.
- Security-related logs are kept for a reasonable period.
Once the required period has ended, information is securely deleted or anonymized.
To keep your information secure, fb77 bangladesh follows industry-standard technical and administrative security practices.
7.1 Technical Security
- All data transfers are secured through SSL encryption.
- Passwords are stored using strong hashing algorithms — never in plain text.
- Financial data is stored with an additional layer of encryption.
- Regular security audits and vulnerability tests are conducted.
7.2 Administrative Security
- Only authorized staff have access to your information.
- All staff receive regular training on privacy and data protection.
- All access to data is logged and monitored.
However, no method on the internet is 100% secure. We strive to ensure the highest level of protection, but no organization can guarantee complete security. If you suspect a security breach, contact us immediately.
You have the following rights regarding your personal information. To exercise any right, contact our support team.
8.1 Right to Access
You may request at any time to know what information we hold about you. We will provide you with complete details within a reasonable time.
8.2 Right to Rectification
If any information in your profile is incorrect, you may request that it be corrected. Keeping your information accurate is also in your own interest.
8.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or ongoing disputes.
8.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional messages or offers, you may opt out at any time. However, it is not possible to stop sending essential service-related notifications (such as security alerts).
As part of responsible gaming, you can set play limits or a temporary break on your account — our support team is always available to help with this.
All services of fb77 bangladesh are for persons aged 21 or above only. We do not knowingly collect any information from minors. Age verification is in place at the time of registration.
If it is found that a minor's information has entered our system for any reason, we will immediately delete that information and close the associated account.
We request parents and guardians — please keep a close watch to ensure that younger members of your family cannot access online gaming and betting platforms.
fb77 bangladesh reserves the right to update this privacy policy as needed. For significant changes, we will notify you in the following ways:
- Displaying a notice on the platform
- Sending a message to your registered email or mobile
- Changing the "Last Updated" date at the top of this page
If you continue using the platform after a revised policy is published, you will be considered to have accepted the new terms. We therefore recommend reviewing this page regularly.
To understand the relationship between this policy and our other legal documents, visit the About Us page, where a full overview of the platform is provided.
If you have any questions about this privacy policy, requests to correct your information, or any other matter, our support team is available 24 hours a day, 7 days a week in both Bengali and English.
For quick answers to common questions, visit our FAQ section — it contains detailed answers to common questions about accounts, payments, and privacy.